In a bid to better streamline the database, market regulator SEBI has operationalised a centralised web based complaints redress system where all investor complaints would be processed. “SEBI has commenced processing of investor complaints in a centralised web based complaints redress system ‘SCORES’,” it said in a circular.
http://www.financialexpress.com/news/sebi-starts-webbased-complaint-system/827227/