Complaints pile up at Mumbai insurance ombudsman office

At least 2,500 complaints are lying with the Insurance Ombudsman’s office here for a decision. And, it will take more than a year to clear these. Reason: There is no ombudsman. The post has been vacant since October 2012. Given the backlog, it could take up to a year to clear just the pending cases, before the new ones could be perused.

http://www.business-standard.com/article/finance/complaints-pile-up-at-mumbai-insurance-ombudsman-office-113021201552_1.html

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